Hamster Kombat is a wildly popular cryptocurrency-based game accessible through the Telegram messenger. With over 100 million active users and growing daily, the allure of the game is its promise of converting virtual coins into real cash. However, players sometimes encounter their balances being reset to zero or their accounts being completely wiped. For more details or to join the game, visit https://playhamster.top/. This guide offers insights into why these issues occur and how to address them.
1. Causes of Balance Resets or Account Issues
The primary reason for losing coins or progress in Hamster Kombat includes rule violations. If your account suddenly appears as new, consider these potential causes:
- Automated Clickers: The use of software or mechanical devices that simulate screen taps, including those purchased from platforms like AliExpress, is strictly prohibited. Such actions are detected swiftly, leading to account locks or complete progress resets.
- Referral Manipulation: Exchanging referral links in community forums or paying organizations for quick referral gains also constitutes a rule breach, which may result in a ban or total progress reset.
Additionally, technical glitches due to server overload can sometimes cause incorrect account displays, affecting the virtual balance or account status.
2. Steps to Address Zero Balance in Hamster Kombat
If your account balance is zero, follow these steps to seek resolution:
- Access the support bot via t.me/HamsterKombat_support_bot or search for "HamsterKombatSupport" in Telegram.
- Select your preferred language and click on "Report a problem," then choose "Account deleted."
- Follow the instructions provided by the support bot carefully.
Possible outcomes include:
- If linked to multiple Telegram accounts, reinstall the messenger, log in with the primary account, and reaccess the game to restore progress.
- If using a single account, provide your login (starting with the @ symbol, like @hamsterkombat) to the support team and await their response, which may take a few days.
3. Restoring a Fully Reset Account
If your game progress has been entirely reset, repeat the steps for contacting technical support or reinstalling the Telegram app if applicable. Support will assist in restoring your account, especially if no game rules were violated.
Players who attempted to circumvent the system by abusing clickers or fake referrals might face permanent restrictions, requiring them to start over with a new account.